nymoren.com

Request a refund

Within 30 days of purchase, if a pack is not what you expected, send this form. We reply within 24 to 48 hours, Monday to Friday, and process approved refunds through the store you paid on.

Full wording: refund policy. You can also just email support@nymoren.com if you would rather write it yourself.

The order number from your receipt email.

Faults and file-list mismatches are always covered. Tell us what you saw and we will fix it or refund you.